Next Steps for Compliance with Amazon's Skin Lightening and Whitening Products Policy

You have chosen Eurofins as your testing lab partner. Now what?

You have submitted your Testing Request (TR) through Seller Central, selecting Eurofins as your laboratory. Here is what to expect next.

Haven't submitted your test request yet? Click HERE to go to Seller Central and select Eurofins as your third-party Testing, Inspection and Certification (TIC) organization.

1. Watch your inbox for an email. You will receive a Welcome email from a member of the dedicated Customer Support Specialist team that will walk you through the process. This email will be sent to the main email address on your Amazon Seller Account.

• If you don't see this email within two business days, please reach out to Certification_EFCT@us4.eurofins-info.com and include your TR # in the communication.

2. Send all necessary information. Please complete all information within the two links that are attached in the Welcome Email.

• Contact and Company Information
• Product and ASIN Information
• Photo of Product Label 
• Third Party Certificate of Analysis (COA) (if applicable)
• Review of Approval of Our General Terms & Conditions 

3. Receive a quote. The cost for testing and verification for the Amazon's Compliance Verification for Skin Lightening and Whitening Products Policy is $3,000. A review of any Third Party COA you send during the onboarding phase will determine if any discounts may apply. You will receive this via DocuSign for review and acceptance.

4. Payment and sample shipping. Once you sign the quote via DocuSign, a payment link will be available. Once payment is received, we will submit your order and send you a PDF copy of your order summary. Once the PDF is received, simply print and mail a copy with your samples to our lab.

Please note: As we continue through the process of testing and certification, we will need to receive GMP certification documents directly from your manufacturer(s), in addition to a list of products that are produced at that location. In order to avoid delays, please start this communication with them as soon as possible.